Frequently Asked Questions (FAQs)

  • Counselling is a form of talking therapy that can help you explore your thoughts, feelings, and behaviours to gain a better understanding of yourself and make meaningful changes.

  • It’s normal to experience low moods or anxiety, but if these feelings persist or begin to interfere with your daily life, it might be a sign that you could benefit from counselling. You should consider counselling if you are noticing:

    • Persistent feelings of sadness, anxiety, or stress

    • Challenges in relationships or difficulty with communication

    • Trouble coping with significant life changes

    • A wish to explore personal growth and improve mental well-being

    • Emotional or behavioural issues impacting daily life functioning

  • Counselling can help with:

    • Mental Health Conditions

    • Physical Health Challenges

    • Difficult Life Events

    • Difficult Emotions

    • Identity Issues

  • I provide internet and telephone counselling, giving you the flexibility to access support from the comfort of your own home. Wherever you are, however you feel, we’ll meet you there.

  • Typically, a counselling session will last up to 50 minutes. This is so that your counsellor has time to take notes and prepare for the next session. All information about session timings can be found under the counselling agreement.

  • The number of sessions you need depends on your personal goals and presenting concerns. You may begin feeling better after just a few sessions, while others may benefit from more long-term support. Your counsellor will work with you to determine the best approach for your needs.

  • The frequency of your counselling sessions will be determined by your individual needs and the type of counselling you are receiving. Some individuals find that weekly sessions are most effective, while others prefer less frequent meetings. Your counsellor will discuss this with you throughout the therapeutic process.

  • You can book an appointment through the scheduling system by clicking the “Book Now” button located in the top righthand corner of this page. After selecting your preferred time and completing your booking, you will receive a confirmation email with details about your session.

  • During a counselling session, the counsellor may lead you through specific exercises to help with your presenting concerns. Alternatively, you may have more general discussions about how you feel. The topics you explore will be determined by your individual needs and your counsellor’s therapeutic approach.

  • Before your first session, it’s helpful to reflect on what you would like to work on and any specific concerns you have. It’s helpful to come with an open mind and a willingness to engage in the therapeutic process. There is no need to have all the answers or to feel ready to share everything right away. It’s important that we work at a pace you feel comfortable with.

  • You will get the best results from your counselling if you’re open and honest about how you are really feeling. Be willing to explore your thoughts, feelings, and behaviours, even when it feels difficult. It’s also helpful to set clear goals with your counsellor, so you both know what you’re working toward. The more you actively participate and share at a pace that feels right for you, the greater the benefit you will gain.

  • You can book a session up to 12 hours in advance, giving you flexibility to fit counselling into your busy schedule. If you have a specific time in mind that isn’t available, please contact us, and we will do our best to accommodate your needs.

  • You can cancel or reschedule your appointment up to 12 hours in advance using the online booking system. If you miss a session or cancel with less than 12 hours notice, you will be charged for the full session. More details about cancellations and missed sessions can be found in the counselling agreement.

  • If you’re feeling that counselling isn’t helping, it’s important to share those feelings with your counsellor. Counselling is a collaborative process, and feedback from you can help adjust the approach. Your counsellor might explore other methods or refer you to a different form of treatment if needed.

  • It’s completely normal to have doubts about counselling, particularly when progress feels slow or uncomfortable. If you’re thinking about ending counselling, it’s important to talk to your counsellor about how you’re feeling. Together, you can explore what’s going on and whether any changes in approach might help.